About Us

Personalized health care delivered with empathy and respect.

Ramsay Street Medical Centre’s strives to provide a high level of health care for our community.

We welcome booked appointments as well as walk-in consultations for those unforeseen health concerns.

Our GP’s are supported by a dedicated team of receptionists, nursing staff and allied health professionals including podiatrists, pathology staff, physiotherapists, chiropractors and psychologists, all working within our health precinct.

We are proud to have been serving the community since 1984.

Our hours

8am to 7pm – Monday to Saturday

Our longer opening hours are part of our commitment to assist you as best we can, when you most need us and at a time that is convenient for you.

Making an appointment

Appointments are available for your convenience but are not essential.  You are also welcome to attend without an appointment.

Appointment types include face to face consultations and tele-health.

Please book in by emailing us on receptionist@ramsaystreet.com.au or calling on 9799 5000.

When you book your appointment, feel free to provide any additional information that may assist us in determining if your consultation is urgent, so that we can best prioritise your needs.

Repeat scripts, results or referral letters

To minimize waiting times, you can request repeat scripts, results or referral letters by emailing us on receptionist@ramsaystreet.com.au or calling on 9799 5000. One of our doctors will call you to provide your request or further discuss your needs.

Consultations outside our normal opening hours

For assistance outside of our normal hours, please call:

Sydney Medical Service HOME GP on (02) 8724 6300

This service will visit you at home and they will advise us of your condition in case any follow-up is needed

Get in touch

You can reach a member of our team in one of the following ways

  • Call us on 9799 5000. Our phones are attended by 2-3 receptionist at one time, and we believe that speaking to a staff member is the best means of communication.
  • Email receptionist@ramsaystreet.com.au . This is great for routine requests such as requesting scripts, results or certificates, of booking a routine appointment.
  • For any feedback or if you would like to express a specific concern, please email communication@ramsaystreet.com.au. A senior team member will give your concern full consideration and provide a detailed response.  Complaints may also be lodged a by contacting the Health Care Complaints Commission.

We will try to attend to any queries immediately or within 1-2 working days.

Our recall system

From time to time, we may need to follow-up pathology results, imaging reports or recommendations made by your GP or specialist.  In such instances, the practice will send a message via your phone, by email or by post.  Should you have a preference as to what type of communication you prefer, please advise one of our staff.

Your information

Your data and health information is totally confidential. Our staff are trained to ensure your information is safe.  Our IT consultants provide regular review and upgrade of our system to minimize any risk of data breaches.

You have the right to request access to, and correction of, your personal information. Our practice acknowledges patients may request access to their medical records. We require you to put this request in writing and we will respond within a reasonable time.

When you attend, we will ask you to verify that your personal information is correct and current.

In order to best support you, we encourage you to provide:

  • Your mobile number
  • Your email address
  • The name and contact details of a support person

You may request that we correct or update your information in writing, by emailing your request to receptionist@ramsaystreet.com.au